Investment Funds Direct Privacy Policy

1. Introduction

Investment Funds Direct ("Investment Funds Direct", "the Company", "we", "our", or "us") is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our clients, prospective clients, website visitors, and business partners.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, create an account, use our trading platform, communicate with us, or otherwise interact with our services.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein.

2. Scope of this Policy

This Privacy Policy applies to all personal information collected through our website, client portal, trading platforms, mobile applications, customer support channels, marketing communications, and any other services provided by Investment Funds Direct.

This Policy should be read together with our Terms and Conditions and AML/KYC Policy.

3. Information We Collect

Depending on the services you use, we may collect the following categories of information:

Personal Identification Information

• Full name
• Date of birth
• Residential address
• Nationality
• Email address
• Telephone number

Account Information

• Username
• Account number
• Trading preferences
• Login history
• Platform activity

Financial Information

• Deposit and withdrawal records
• Payment method details
• Transaction history
• Account balances

Investment Funds Direct does not store complete payment card information where processing is performed by regulated third-party payment providers.

Technical Information

When you access our website or trading platform, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Cookies
• Log files
• Time zone
• Session information

4. How We Collect Information

Information may be collected:

• During account registration
• Through communications with our support team
• When using our trading platform
• During deposits or withdrawals
• Through website cookies
• Through marketing interactions
• From publicly available sources where legally permitted
• From trusted third-party verification providers

You are responsible for ensuring that the information you provide remains accurate and up to date.

5. How We Use Your Information

Investment Funds Direct processes personal information only where necessary to provide our services and comply with applicable legal obligations.

Your information may be used to:

• Create and manage your trading account
• Verify your identity
• Process deposits and withdrawals
• Execute trading instructions
• Maintain platform security
• Detect fraud or suspicious activity
• Provide customer support
• Respond to inquiries
• Improve our products and services
• Conduct internal analytics
• Meet legal and regulatory obligations
• Send important account notifications
• Deliver marketing communications where permitted

We do not sell your personal information to third parties.

6. Legal Basis for Processing

Where applicable, we process personal information based upon one or more of the following legal grounds:

• Performance of a contract
• Compliance with legal obligations
• Protection against fraud
• Legitimate business interests
• Your consent where required by law

Where processing relies upon consent, you may withdraw your consent at any time, subject to legal or contractual limitations.

7. Sharing Your Information

Investment Funds Direct may share personal information only where necessary for legitimate business purposes.

Recipients may include:

• Liquidity providers
• Payment service providers
• Identity verification providers
• Cloud hosting providers
• Technology partners
• Professional advisers
• Auditors
• Regulatory authorities
• Law enforcement agencies where legally required

All third parties receiving personal information are expected to maintain appropriate security and confidentiality standards.

8. International Data Transfers

Your information may be processed or stored in jurisdictions outside your country of residence.

Where international transfers occur, Investment Funds Direct will implement appropriate safeguards designed to protect personal information in accordance with applicable data protection laws.

9. Data Retention

Personal information is retained only for as long as reasonably necessary to:

• Provide our services
• Meet contractual obligations
• Resolve disputes
• Prevent fraud
• Comply with legal and regulatory requirements

When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of using appropriate security measures.

10. Information Security

Investment Funds Direct maintains administrative, technical, and organizational measures designed to safeguard personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Security measures may include:

• Data encryption
• Secure servers
• Firewalls
• Access controls
• Multi-factor authentication
• Activity monitoring
• Employee confidentiality obligations
• Regular security assessments

While we strive to protect your information, no electronic transmission or storage method can be guaranteed to be completely secure.

11. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Maintain website functionality
• Remember user preferences
• Improve website performance
• Analyze website traffic
• Enhance user experience
• Support security features

You may modify your browser settings to reject certain cookies; however, doing so may affect the functionality of our website or trading platform.

12. Marketing Communications

Where permitted by applicable law, Investment Funds Direct may send newsletters, promotional materials, educational content, market updates, or information regarding our services.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions contained within the communication or by contacting our support team.

Important operational or account-related communications cannot be opted out of while maintaining an active account.

13. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict certain processing activities
• Object to specific processing
• Request data portability
• Withdraw consent where applicable
• Lodge a complaint with a competent supervisory authority

Requests may be subject to identity verification and legal limitations.

14. Third-Party Services

Our website or trading platform may contain links to third-party websites, applications, or services.

Investment Funds Direct is not responsible for the privacy practices, security measures, or content of third-party websites.

Users are encouraged to review the privacy policies of any external services before providing personal information.

15. Children's Privacy

Our services are intended solely for individuals who have reached the legal age required to enter into binding agreements within their jurisdiction.

Investment Funds Direct does not knowingly collect personal information from minors.

If we become aware that personal information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete such information promptly.

16. Changes to this Privacy Policy

Investment Funds Direct reserves the right to amend this Privacy Policy from time to time to reflect changes in legal requirements, regulatory obligations, technological developments, or our business operations.

The latest version will be published on our website together with the effective date.

Continued use of our services following publication of any revised Privacy Policy constitutes acknowledgment of the updated version.

17. Contact Information

Questions regarding this Privacy Policy or the processing of personal information may be directed to Investment Funds Direct using the contact details published on our official website.

Clients should promptly notify the Company of any changes to their personal information to ensure that our records remain accurate and up to date.

18. Acceptance of this Privacy Policy

By accessing our website, opening an account, or using any services provided by Investment Funds Direct, you acknowledge that you have read, understood, and accepted this Privacy Policy.